1. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are processed only on business days (Monday to Saturday), excluding public holidays.
During sale events, festivals, or high order volumes, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across most serviceable locations within India.
Delivery availability depends on the service coverage of our courier partners.
If your location is not serviceable, we will notify you and issue a full refund if payment has already been received.
3. Estimated Delivery Time
Estimated delivery timelines are as follows:
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Areas: 5–10 Business Days
These delivery estimates are approximate and may vary depending on courier operations and local conditions.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, No Caption may offer free shipping promotions on eligible orders.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation via Email, SMS, or WhatsApp containing your tracking details.
You can use the tracking number to monitor the delivery status of your order.
6. Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:
- Weather conditions
- Public holidays
- Natural disasters
- Government restrictions
- Transportation disruptions
- Courier partner delays
- High order volumes
No Caption shall not be held responsible for such unavoidable delays.
7. Delivery Attempts
Our courier partners may attempt delivery more than once.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.
Additional shipping charges may apply for re-dispatch, where applicable.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
No Caption shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.
9. Damaged Packages
If your package appears damaged, tampered with, or opened at the time of delivery, please:
- Refuse to accept the package, if possible.
- Take clear photographs of the package.
- Contact our customer support within 48 hours of the delivery attempt.
We will investigate the issue and provide an appropriate resolution.
10. International Shipping
Currently, No Caption ships only within India.
International shipping services are not available at this time.
11. Changes to this Policy
No Caption reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.
Any changes will become effective immediately upon publication on this website.
If you have any questions regarding shipping or delivery, please contact us.
No Caption
Website: nocaption.in
Email: ak6198830@gmail.com
Instagram: @nocaption.in
Customer Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)